Dear patients.

We are happy to say that we are now open and operating under our full schedule.

COVID-19 has been a very difficult time for all of us. Many of you have been forced to wait for dental care, and we deeply appreciate your understanding while we kept our office closed to help control the spread of the coronavirus.

Your health and well-being continue to be our highest priority, and we opened with carefully planned and revised office procedures to greatly minimize the risk of infection for our patients and our team members. Our own families are also patients here, so you can be assured that we’ll be taking care of you just as well as we’ll be taking care of them.

For your peace of mind, the measures we are taking to provide a safe dental treatment experience include, but are not limited to, the following:

Upon Your Arrival at the Office

●     Patients will be screened BEFORE treatment and temperatures will be checked. Any patients showing signs of a fever or other symptoms of illness will be asked to reschedule their appointment.

●     ONLY patients will be allowed entry into the office. Parents and other family members will be asked to wait outside whenever possible.

●     Patients are asked to wait in their cars or outside the office until their scheduled appointment time.

●     The waiting area chairs will be spaced apart to allow for 6 feet of distancing.

●     We will ask that you continue to practice social distancing measures in common areas of the office, including the front desk.

●     The front door and the door between the waiting area and operatories will be propped open all day.

●     There will be no physical contact with patients with the exception of treatment.

During Treatment

●     All rooms will be COMPLETELY sterilized before each patient is seated, and public areas, including restrooms, will be cleaned and sterilized frequently throughout the day.

●     All operatories have high-volume air filtration and we have installed a whole office purification system. This system will kill the Covid virus along with other contaminates

●     Our team will STRICTLY follow guidelines set forth by the CDC, OSHA, and ADA in regards to personal protective equipment (PPE) and office sterilization.

●     During patient care, goggles or face shields will be worn by everyone and changed between patients.

●     All surfaces that came in contact with the patient will be wiped with disinfectant including the patient chair.

Checking Out After Your Appointment

●    We will be requesting prepayments when we know the amount of payment which will expidite your visit 

●     All efforts will be made to complete scheduling in the back of the office so you can leave without stopping at the front desk

We are proceeding with an abundance of caution, but we want you to feel as confident as we do that any visit you make to our office will be a safe one.

We also realize that many of you have been impacted financially during this outbreak, and we have solutions to keep dental care affordable for you and your family.

To discuss these payment options, schedule an appointment, or ask us any questions you may have about your next visit, please don’t hesitate to contact us at 757-473-8482

We look forward to seeing you soon!

Dr. Parr, Dr. Frey and the Smile Center Team

Your First Visit

Knowing what to expect during your first visit to a new dentist can help you feel calm and prepared for your first appointment. During your first consultation, you will get to know your new dentist and our friendly and caring office staff. You will also have time to discuss any questions or concerns you have about the health and well-being of your smile. New patients at our office generally undergo a comprehensive oral health examination from their new dentist. The exam may include dental x-rays and a professional cleaning from one of our dental hygienists. 

What to Bring to Your First Appointment

For your first appointment, there are several things you can bring with you to make your visit as simple and convenient as possible, including:

  • Your dental insurance card (if applicable)
  • Any recent dental x-rays
  • Information about your medical history, including medications
  • A form of identification, such as your driver’s license or military ID

Bring a list of questions you want to ask our staff during your appointment as well. 

What to Expect During Your Visit

The goal of your first dental appointment is to get to know the staff and meet your dentist. During this visit, you will likely meet with your dentist to discuss your specific oral health goals and any concerns you may have.

Discuss Your History

Your dentist may ask you about your dental history, so you should be prepared to discuss past dental work as well as any changes you have noticed in your smile.

Comprehensive Oral Health Exam

Your dentist will check the health of your teeth and gums and examine any existing restorations. They will likely also examine your jaw and the way your teeth fit together. The oral exam allows your dentist to obtain a complete picture of the health of your smile. If you have not had x-rays taken within the past six months, you will likely have some taken during this appointment as well.

Treatment Plan

After your initial evaluation, your dentist can discuss your treatment options with you, so that you can make an educated decision about how to proceed.

Dental Cleaning

Depending on your needs, you may also have a professional cleaning from a dental hygienist during this appointment. In some cases, your dentist may recommend waiting until your next appointment.

How Long Will It Take?

An initial dental appointment typically takes between one and two hours. Generally, it is best to arrive 10 to 15 minutes before your scheduled appointment time to complete any patient forms. Preparing for your appointment in advance can help expedite the visit.

Payment Information

After your appointment, we can provide you with a personalized estimate of the cost of your treatment plan. In many cases, we can also contact your insurance provider to discuss coverage. During this appointment, you can also learn more about what types of payment we accept and the financing options we offer. Understanding your coverage and options can help you make a more informed decision about your treatment. 

Schedule an Appointment

The first step to a healthier smile is to contact our office and schedule an appointment. Our staff can answer questions and concerns you have and give you more detailed information about your first visit.

The Smile Center

The Smile Center

The Smile Center in Virginia Beach has been providing high-quality dental care since 1988. We are proud to be affiliated with:

  • American Academy of Facial Esthetics
  • The American Orthodontic Society
  • American Academy of Cosmetic Dentistry

For more information about our services, contact us online or call (757) 473-8482 today.

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Virginia Beach Office

200 Grayson Rd
Ste 100
Virginia Beach, VA 23462

Open Today 8:00am - 5:00pm

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